At star8, your privacy is more than a legal obligation — it is our sincere commitment. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
We designed our data protection system around six core principles that keep your information safe and in your control at all times.
All data transmitted between your device and star8 servers is protected by 256-bit SSL encryption — the same standard used by global financial institutions. No third party can read your data in transit.
Star8 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are only its trusted custodian.
You may request access to, correction of, or deletion of your personal data at any time. Our support team will process such requests within the timeframes set out in our data management policy.
Your data is stored in data centres equipped with multi-layered physical and digital security systems. Round-the-clock monitoring, 24 hours a day, 7 days a week, ensures any threats are detected and addressed promptly.
We use cookies solely to enhance the user experience and for internal analytics purposes. You can manage your cookie settings at any time through your browser settings without affecting the core functionality of the platform.
The star8 privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every instance of data processing has a valid and clearly defined legal basis.
This Privacy Policy is published by star8 and applies to all users who access or use our platform via the website star8.onl or our mobile app. This document explains in detail our practices regarding the collection, use, storage, protection, and disclosure of your personal data.
We are committed to processing your personal data responsibly, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and any other applicable data protection legislation. Your continued use of the star8 platform following any updates to this policy constitutes your acceptance of the revised terms.
If you have any questions about how we handle your personal data, our support team is ready to assist through the communication channels available on the platform.
Star8 collects your personal data through several different methods depending on how you interact with our platform. Below is a detailed breakdown of the types of data we collect:
| Data Category | Sample Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, identity card number, date of birth | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, account holder name, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Automatically logged during use |
| Activity Data | Game history, login timestamps, pages visited | The platform's log system automatically |
| Communication Data | Support chat records, emails, feedback | Interactions with the support team |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data categories such as biometric information, medical records, or religious data unless there is a specific requirement and you have provided explicit consent.
Star8 uses your personal data only for legitimate and transparent purposes. We will not use your data for any other purpose without first notifying you or obtaining the necessary consent.
Star8 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share your data with specific parties:
All third parties who receive your personal data are bound by strict confidentiality agreements and are required to handle that data to a protection standard equivalent to our own policy.
Star8 continuously invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we have implemented include:
Cookies are small text files stored on your device when you visit our website. star8 uses cookies to enhance the user experience and understand how our platform is used. Below are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
To exercise any of the above rights, please contact our customer support team. We will process your request within 30 business days. In complex cases, this period may be extended with written notice to you.
Star8 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. The following are the data retention guidelines we follow:
When data is no longer required, we will securely delete or destroy it using methods that ensure it cannot be recovered or reused.
In certain situations, your personal data may be transferred to and stored on servers located outside Malaysia — for example, for data backup purposes or when using trusted international cloud infrastructure services.
When such transfers occur, star8 ensures that:
If you have any questions, concerns, or complaints regarding how star8 handles your personal data, or if you wish to exercise any of the rights set out in this policy, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex personal data rights requests, we will provide an initial response within the same timeframe and complete the request within 30 business days.
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant data protection authority.
Your privacy is our priority. Register a star8 account today and enjoy a betting platform that is secure, trustworthy and fully respectful of your privacy. Over 500,000 Malaysian members have chosen us.